Frequently Asked Questions
Most frequent questions and answers
How do I track my order?
How do I return my order ?
If you are not satisfied with your purchase for any reason, you may return it to the seller if the seller accept return/exchange after contacting us
What is the standard delivery time for an order?
The standard delivery time is within 7-14 days from the dispatch day. However, the time to dispatch will vary upon the type of product.
How do I track my delivery?
Whether a Buyer needs to register with Artkafe?
It is advisable to register. Only registered buyers will get exclusive coupons and offers. It will be helpful for order tracking return processes etc.
What happens when the order is undelivered?
Do not worry, the delivery agent will try to deliver again on the next working day. You can also call the delivery agent to get the latest delivery update.
Still Need Help?
Our team was handpicked for fulfiling customer satisfaction. We are always willing to share our deep knowledge and understanding of our makers and their craft.
The most commonly asked questions are covered in Our FAQs. If you have any specific questions please do not hesitate to contact us by completing this form or calling our customer services team.